IDT
Enabling IDT to directly route A2P messages to users with precision, performance and trust
XConnect is working with IDT Carrier Services optimise its wholesale A2P SMS messaging business with global number intelligence.
Arelion
Ensuring Arelion delivers high quality A2P message traffic
Read how we’re helping Arelion to deliver A2P messages for its customers by ensuring they’re routing to the right numbers, first time.
Maximising Agent Resources by Pre-Validating Numbers: An Efficient Solution for Cloud Contact Centres
With workforce optimisation high on the agenda of most contact centres, a cloud contact centre provider was looking for a way to help its customers be more efficient in their outbound calling activities having calculated that it cost, on average, £20 for every call an agent made, whether it was successful or not. Therefore, it needed to find a solution to provide to its customers that would enable them to minimise failed calls and eliminate wastage.