XConnect wins Best Voice & IPX Service Innovation at Capacity’s Global Carrier Awards 2020

XConnect has won ‘Best Voice & IPX Service Innovation’ at Capacity’s Global Carrier Awards 2020. We have been recognised for our commitment to enhancing our carrier customers’ data, by developing our global numbering intelligence, and finding a solution for tackling Origin Based Rating (OBR).

For 15 years Capacity’s Global Carrier Awards (GCAs) have brought together the telecoms industry to celebrate the achievements and innovations that have transformed our industry as we know it today. Leading figures from across the telecoms community assessed and scored the shortlisted entrants for the impact they have made in the telecoms industry.

Our entry was focused on enhancing our customers’ data with global numbering intelligence to stop future losses from OBR. With OBR being introduced across a growing number of markets globally, it’s important that carriers understand the risks and take the necessary steps to reduce the impact on their business.

OBR has been deployed in more than 10 EU countries and is growing across the Middle East and North Africa. In Q3 of 2019, we identified more than 12% of calls had an invalid CLI in a single market, which resulted in losses exceeding $200,000 in a single month.  One year later, a new case study across 6 markets revealed 75% of Invalid CLIs were either the wrong length or belonged to unallocated number ranges.

At XConnect, we enhance our customers’ capabilities with complete, accurate and up-to-date number plan information for each country. We enable them to expand their data sets, to mitigate OBR surcharges, capture higher margins, accurately price their services, never turn away new business, reduce resources spent on disputes, and route traffic with confidence.

The future is uncertain for businesses around the world for many reasons, but not when it comes to OBR disruption. Our investment in capabilities and support for our carrier customers enables them to maximise the value of every minute on their network.

Congratulations to all of the winners and thank you to Capacity for putting on a fantastic virtual event in the current climate. 

If you want to learn more about OBR, you can book a meeting with us today to see how we can expand your data sets, enhance your capabilities and stop future losses from OBR.


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