The Challenge
Solution
The carrier came to XConnect looking for advice on how to improve its data rather than ‘rip and replace’ its Fraud Management Systems. The team at XConnect was able to understand its IRSF challenges and find the simplest and most cost-efficient path forward.
It helped the carrier to evaluate the size of its IRSF problem by analysing its voice traffic. The evaluation was consistent with analysis of other voice carrier traffic where 40 to 50% of identified IRSF was terminating toward unallocated ranges. Through this, the carrier was able to understand its potential savings. Together with XConnect, it built a business case for expanding its global number range data.
Most IRSF is committed using unallocated number ranges, international premium rate numbers (IPRN), premium rate numbers (PRN), leased ranges, and non-standard ranges.
XConnect’s global number range data was combined with the carrier’s existing data sets, as well as new global number range intelligence to identify this high-risk traffic.
By focusing on the phone number and analysing to the last 2, 3 and 4 digits, the carrier was able to block suspicious traffic and reduce false positives before they could impact its business. It consumed the data through a simple data download that was then shared across the carrier’s existing systems.
The result was growing margins across its international operations thanks to traffic being routed with increased precision, performance and trust. It was able to serve new business with confidence and capture new growth while expanding its anti-fraud capabilities with new data sets.
Eli Katz, Founder and CEO, XConnect
Benefits
A Comprehensive Approach
XConnect delivered a simple and powerful solution for combating IRSF and supported the carrier’s holistic approach to fighting fraud
Predictable Margins
New Visibility
XConnect was able to give the carrier visibility into its fraud losses and provide a business case for taking action
Greater Control
The carrier was able to gain control over its traffic with global numbering intelligence, to optimise routing and stop OBR losses, in addition to fraud mitigation
Expert Support
XConnect supported the carrier every step of the way from assessing losses through to building a business case and implementation
A Simple Activation