Our team

Our team of world renowned routing and number portability experts have 100s of years of experience designing and operating telephone number database services globally

Eli Katz. XConnect. CEO & Founder

Eli Katz

CEO & Founder

Eli Katz is the founder and CEO of XConnect. Eli has led the strategic direction and vision for the company since 2007 in the deployment of Federation based Interconnection and Number Registry services to meet the emerging demand for the cross-network availability of IP communication services.

Eli is the co-founder and Chairman of the UK’s IP communications industry body, the Internet Telephony Service Providers’ Association (ITSPA). ITSPA aims to promote competition and self-regulation in order to encourage the development of a flourishing and innovative IP communications industry in the United Kingdom.

Before founding XConnect, Eli was Managing Director of Telco Global from its inception in 1996 to 2003. He was instrumental in driving the telecoms, Internet and mobile services provider’s rapid growth to one million customers and £250 million in annual revenue. He also was a key player in the IPO of Telco Global’s U.S. parent company.

Eli holds several VoIP directory and security patents. He graduated from Imperial College in 1992 with first-class honours in computer science.

Tim Ward. XConnect. VP Number Information services

Tim Ward

VP Number Information services

Tim joined XConnect in November 2016 to lead the Number Information Services division, with responsibility for sales, marketing and product management, launching a range of innovative services for applications, messaging and interconnect providers that set new standards for access to network, service and user information.

Tim has over 30 years of experience in technical, sales and marketing roles across the telecoms industry including NET, Sonus Networks, and most recently with Neustar where he managed their relationship with the GSMA and their market leading PathFinder portability and service discovery registry.

Tim has a BSc (hons) degree in Physical Electronics from the University of Kent at Canterbury.

Pete Dunbar. XConnect. head of voice services

Pete Dunbar

head of voice services

Peter Dunbar joined XConnect in 2010 as an Account Director. Peter has over 40 years’ experience in Telecommunications.

Prior to XConnect, Peter worked for BT for 33 years predominately in the International Wholesale area. Peter was Head of Commercial Management for BT Global Services and was responsible for a £2BN Revenue business, during his time at BT he was a member of the Transition Team which set up the Concert JV with AT&T. After leaving BT Peter worked for BT Telconsult as a Consultant in Dubai, Bangladesh and Turkey as well as projects in the UK.

Peter holds an MBA from Nottingham University.

Neil Cohen. XConnect. Director of Finance

Neil Cohen

Director of Finance

Neil Cohen joined XConnect as Director of Finance in April 2007. He has over 20 years experience working in telecoms environments implementing strong financial reporting and control mechanisms.

Prior to XConnect, Neil was Finance Director of UK subsidiaries of Destia Communications Inc and Viatel Inc. He participated in taking the Viatel subsidiary into private hands in 2001 and guided the new entity Telco Global Communications through a period of rapid growth, to revenues of £250mil and sale to OneTel, Centrica 3 years later. He joined a leading broadcast equipment vendor, Mitcorp, in 2005 and took it through a growth phase establishing new business divisions on the way.

Neil holds a BA(hons) in Accounting and Finance.

Susan Duker CIO XConnect

Susan Duker

Chief Information Officer

Susan is responsible for the Systems and Software Engineering teams at XConnect who build and deliver strong, scalable, robust systems that are feature rich and easily extendable. Susan led the project for the company wide ISO 27001: 2013 certification that was completed in January 2020.  

Susan joined XConnect in 2008 and brings over 15 years of telecoms experience. Prior to XConnect, Susan was the manager of the VoIP Engineering Team and the NOC at Kayote Networks, a leading VoIP company with the objective of providing companies with expertise in SIP and other VoIP protocols.

Susan earned a Bachelor of Science degree, graduating Summa Cum Laude from Yeshiva University in NY.

Simon Freeman. XConnect. Director of Service Management

Simon Freeman

Director of Service Management

As head of commercial operations, Simon leads the teams responsible for the on boarding and the ongoing management of XConnect’s customers including the day to day running of the voice and number portability services.

Simon has been a member of the XConnect team since 2007. He previously worked within the telecommunication industry for IDT as a trading specialist, and for its subsidiary, Toucan, as product manager responsible for fixed and mobile line rental and  later, at THUS plc as product manager for broadband services.

Before moving into telecoms Simon worked for Shell Internationals web development group as an Intranet webmaster and also worked on the early iterations of shell.com with a specific focus on optimizing search engines.

Myer Luknar XConnect Director of Information Technology

Myer Luknar

Director of Information Technology

Myer joined XConnect in 2006 and has over 25 years of experience in Telecom and Number Information systems development including Cloud Based CRM, Billing, Provisioning and Reporting systems using Amazon AWS,  Google Cloud  and Microsoft Azure.

Prior to XConnect, Myer was Head of Solutions for Onetel, Ltd (Owned by Carphone Warehouse), where he built large scale systems from the ground up to support a business with over £1 Billion in revenues and two million customers. Earlier in his career, while serving as Director of IT at Viatel and Telco Global, Myer managed a European Wide team of over 100 staff in both Development and Operations.

Myer holds a First Class Honours degree in Computer Engineering from Imperial College of Science in London.

Andy Cooper is an expert in HLR Lookup, Number Portability Lookup and Global Number Range services

Andrew Cooper

Head of Technical solutions

Andy joined XConnect in 2008 as Head of Technical Solutions, where he manages product development and pre-sales support.

Andy has over 30 years of experience in telecoms with roles in sales support, product development, engineering and operations. Andy’s previous companies include Interoute Communications, Level 3, Cisco and Cable and Wireless.

Bruce Pollendine. XConnect. Director of Sales and Business Development EMEA

Bruce Pollendine

Director of Sales and Business Development EMEA

Since rejoining XConnect in April 2018, Bruce has taken responsibility for building and managing the European Number Information Services business. Bruce originally joined XConnect in 2009 and was responsible for successfully developing the voice business in the Northern European region. Bruce has 25 years’ experience of Sales and Business Development in the Telecommunications and Software Markets, across Europe. His experience spans initiating start-up activities for small VC funded organisations through to running a Software Business for a major Computer Software organisation. Bruce was educated to the degree level in Electronics whilst serving in the Royal Air Force. 

Graham Sims XConnect

Graham Sims

European Sales Director

Graham joined XConnect in June 2019 from running a successful consultancy business, he has a background which spans Telecommunications, Wireless Networking, IPTV and Storage having held leading commercial positions within each of these markets.  

With over 20 years of Business Development experience in International markets focusing on EMEA and North America  Graham has been at the commercial forefront of emerging technologies within this time having worked with or for most major organisations within the technology sector including, Microsoft, Cisco, Amino, Airties, Moterola,  Intel, IBM, Netgear, Nokia, Huawei and  Apple Technologies.

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