Business Messaging (A2P)
Real-time global number lookup services (Number Portability, HLR Lookup, and Number Range) for A2P SMS, RCS, and OTT messaging applications.
For years, A2P SMS providers have required routing information to guarantee delivery, optimise routing, and maximise margins. As the business messaging market has grown, needs have evolved from simple HLR Lookup to support niche SMS routing towards sophisticated high volume mobile engagement applications with advanced routing and rating requirements.
To respond to this need, XConnect worked with A2P technology and data partners to create a suite of Number Information Services all provided at a market leading price. These services are:
Operators & Wholesale Carriers
Hybrid cloud global number lookup services providing A and B number intelligence to optimise voice and messaging network performance.
In voice markets, prefix routing has been commonplace but today’s IP based technology means that interconnects can be established quickly and economically. The resulting highly meshed networks opens the door to improved routing efficiency, less complex billing and revenue assurance due to less hops, and opportunities for margin improvement. In response to this opportunity, XConnect works closely with its customers and their technology partners to enable industry leading number range and number portability to be integrated across switching as well as OSS and BSS technology.
In messaging markets, mobile operator groups and international message hubs require access to number range and number portability information with unprecedented scale, performance and accuracy. XConnect works with customers to ensure that end-to-end latency is minimal and that costs are fixed through our Virtual Onboard offering.
Telephone number intelligence and attributes to support validation and risk mitigation needs of Know Your Customer (KYC), Account Takeover Protection (ATP) and Fraudulent transaction applications.
Most businesses place a high value on the accuracy of their customers’ mobile numbers as the mobile device is often the primary means of communications, authentication and financial transactions. Therefore, telephone number data quality is critical, as is any attribute associated with a mobile number that may indicated fraud or identity theft.
XConnect developed an advanced number validation service designed to maximise data quality using a selectable multi-stage process, which performs a sequence of three gated tests. In addition, XConnect is working with industry partners and mobile operators to develop an account takeover protection service that can identify unexpected changes in mobile device behaviour such as simswaps, device changes, location changes, call forwarding and more.
Operators & Wholesale Carriers
Hybrid cloud global number lookup services providing A and B number intelligence to assist IRSF and Wangiri fraud detection solutions.
Wangiri and International Revenue Share Fraud (IRSF) are increasingly significant threats to voice service providers. Common threat vectors include the use of unallocated number ranges and known premium rate ranges. Capabilities to detect and prevent this type of fraud vary between operators although new IP based technology creates potential for features such as mid-call tear down.
XConnect works with closely its customers to enable industry leading number range and hotlists to be integrated across switching and fraud management technologies using a simple ultra low latency queries or data downloads.
Over 2 billion number have been ported
In some countries over 50% of numbers have been ported
IRSF Fraud costs operators $6.1 billion a year
Over 67% of organisations believe inaccurate data negatively affects thier customer service
XConnect has been shortlisted for 3 awards for 2019: Best Cloud Innovation Best SMS Innovation Best Voice Service Innovation – Mature Market The winners will