Trust and Resilience in Mobile: Optimising Voice and Messaging Services with Global Number Intelligence
A European Mobile Network Operator (MNO) was looking for a way to protect its margins while delivering an optimised experience for customers.
Data Management as a Service: Removing the complexities of managing multiple data sources so you can focus on your core business
A global Communications Service provider (CSP) that needed to query large amounts of data to help with accurate and efficient voice traffic routing and A2P message delivery, was looking for a cost-effective solution that would help it to avoid the additional head count, regulatory and cost challenges it would incur if it had to manage everything in house.
Ensuring Telia delivers high quality A2P message traffic for its customers
Telia Carrier, the world leading fibre backbone operator, has recently stepped into the A2P messaging market, providing a high quality, secure hub for aggregators and enterprises to terminate messages to all Telia Company affiliate networks.
The Fight Against Voice Fraud: Maximising Margins with Global Numbering Intelligence
Case Study: A Tier 1 global voice carrier selected XConnect to help it combat voice fraud across its international wholesale network and prevent the margin erosion that it was causing.
Phone Intelligence Case Study
Making sure that your customer records have correct telephone numbers was part of an administrator’s regular data hygiene. Checking telephone numbers were authentic led to less failed call backs and lower contact centre costs, but what worked sufficiently yesterday is no longer rich enough for tomorrow. Individuals now engage in multiple ways using channels which […]
