What does the Facebook outage tell us about the resilience of traditional voice and SMS?
A strange thing happened on Monday evening when Facebook, Instagram and WhatsApp all went offline…
Trust and Resilience in Mobile: Optimising Voice and Messaging Services with Global Number Intelligence
A European Mobile Network Operator (MNO) was looking for a way to protect its margins while delivering an optimised experience for customers.
A UK perspective: Now STIR/SHAKEN is live in the US what does it mean for the UK
As the immediacy of communicating through apps such as Facebook Messenger and WhatsApp becomes the norm, businesses are starting to re-think how they can engage with their customers.
Data Management as a Service: Removing the complexities of managing multiple data sources so you can focus on your core business
A global Communications Service provider (CSP) that needed to query large amounts of data to help with accurate and efficient voice traffic routing and A2P message delivery, was looking for a cost-effective solution that would help it to avoid the additional head count, regulatory and cost challenges it would incur if it had to manage everything in house.
Joining the Conversation: Enabling Conversational Commerce with Telecoms Data
As the immediacy of communicating through apps such as Facebook Messenger and WhatsApp becomes the norm, businesses are starting to re-think how they can engage with their customers.
