We’re all aware that in the fight against fraud, two-factor authentication (2FA) is a key tool in the armoury…but it has to offer enhanced security without comprising on user experience.
For all the talk about transformation in our industry, it took a global pandemic to really push organisations to reflect and evaluate how they move forward in a challenging market.
Fighting voice fraud is more important for carriers than it’s ever been. Carriers have to explore new ways to combat fraud and take a holistic approach to identifying and mitigating it across their networks.
Case Study: A Tier 1 global voice carrier selected XConnect to help it combat voice fraud across its international wholesale network and prevent the margin erosion that it was causing.