We’re all aware that in the fight against fraud, two-factor authentication (2FA) is a key tool in the armoury…but it has to offer enhanced security without comprising on user experience.
Creating Competitive Advantages in CPaaS: Enhancing Numbering Intelligence to Optimise User Experiences
One CPaaS provider was looking for a way to increase satisfaction across its customer and partner base, from application developers within enterprises through to end users, and approached XConnect to see how enhancing its number intelligence could help.
Telia Carrier, the world leading fibre backbone operator, has recently stepped into the A2P messaging market, providing a high quality, secure hub for aggregators and enterprises to terminate messages to all Telia Company affiliate networks.
For all the talk about transformation in our industry, it took a global pandemic to really push organisations to reflect and evaluate how they move forward in a challenging market.
2020 was uncertain for many sectors of the communications market but A2P messaging continues to show resilience and growth. Its role in online transactions, identification, verification, brand engagement and customer service mean that A2P was even more important to businesses in 2020, and the total number of A2P messages sent grew around the world.