Susan is responsible for the Systems and Software Engineering teams at XConnect. The mission for these teams is to build and deliver strong, scalable, robust systems that are feature rich and easily extendable. Susan brings over 15 years of telecoms experience with her as prior to XConnect, Susan was the manager of the VoIP Engineering Team and the NOC at Kayote Networks, a leading VoIP company with the objective of providing companies with expertise in SIP and other VoIP protocols.
Before joining the Telecom world, Susan worked at Public Service Enterprise Group as the Sr. Business Process Design Specialist, responsible for, among other projects, designing an overhaul of the Sales Forecasting and Revised Forecasting Processes, part of a $4 million SAP/SEM Commercial Processes Integration Project.
Susan earned a Bachelor of Science degree, graduating Summa Cum Laude from Yeshiva University in NY.